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Q: Are you hiring now?
A: Yes! Due to our tremendous growth, we have opportunities available across the country. As we continue to grow, we will continue to look for top performers.
Q: What are the requirements for a Team Member position?
A: We are looking for fast-paced personalities who will be responsible for maintaining the store's energy - helping us fulfill our mission of providing customers with fast, friendly service and quality products. Whether working in food service or at the sales counter, you should be dynamic, giving all customers immediate and undivided attention, while working with fellow employees to provide the customer with an unparalleled store experience!
Q: How do I apply for a Team Member position?
A: You may fill out an application by visiting our Team Member page and searching for the location nearest you. While the online application is preferred, you may also fill out an application at any of our Travel Center locations.
Q: What are the requirements for a Management position?
A: Candidates should be interested in a management and sales environment and should have strong leadership abilities and multi-tasking skills. The ideal person is ambitious, creative, personable, resourceful, and hard-working. We look for decision-makers and problem-solvers who enjoy a team environment and who like to have fun at work.
Q: How do I apply for a Management position?
A: To apply for a Management position with Pilot Travel Centers, please visit our Management page to search for available openings and fill out an application.
Q: Will I receive a confirmation after submitting my application?
A: At the completion of the application process, you will receive a confirmation on the screen. Unfortunately, due to the large number of applications we receive, we are unable to respond personally to all applicants. Should your qualifications match our staffing needs, we will contact you directly.
Q: I submitted an application, but have not heard back. Who should I contact?
A: Unfortunately, due to the large volume of applications we receive, we are unable to respond personally to all applicants. Should your qualifications match our staffing needs, we will contact you directly.
Q: What employee benefits does Pilot offer?
A: Pilot offers a comprehensive benefits package including: competitive compensation, medical/dental/vision/term-life insurance, 401(k), tuition reimbursement, adoption assistance, day care discount, and much more. Please visit our Team Member Benefits page or our Management/Fuel Transport/Corporate Benefits page for more details.
Q: Is there a waiting period before you will become eligible for benefits?
A: There is a short waiting period before you will become eligible for benefits. You are eligible for medical/dental/vision/term-life insurance on the first day of the month following 30 days of employment. For example, if you start on April 15th, you are eligible on June 1st. You are eligible for 401(k) after 6 months and tuition reimbursement and adoption assistance after 1 year. Please visit our Team Member Benefits page or our Management/Fuel Transport/Corporate Benefits page for more details.
Q: What does a typical management schedule look like?
A: Our assistant managers typically work a rotating schedule which includes days, evenings, overnights, weekends, and holidays. This rotating schedule is important because it allows all of our managers to spend development time with the General Manager. A typical work week is 50 hours per week, but we strive to grant 2 days off in a row, and we try to write the schedules 4 weeks at a time. Our General Managers typically work 3 day shifts (7am - 5pm) and 2 mid shifts (9am - 7pm) per week. Our General Managers typically work 1 - 2 weekends per month.
Q: Is there opportunity for advancement?
A: Absolutely! At Pilot, we strongly believe that people are our most valuable asset. We invest a tremendous amount of time and resources into training and developing our people. How far you go with Pilot is truly up to you. Check out some of our testimonials and Hear What The Pilot Team Has To Say.
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